1. Introduction
InCodeInfotech ("we", "us", "our") is a software development company based in Balewadi, Pune. We respect your privacy and take the protection of your personal information seriously. This Privacy Policy explains what data we collect when you interact with our website, services, and applications — and how we use, share, and protect it.
By using incodeinfotech.com or engaging us for services, you agree to the practices described here.
2. Information We Collect
Information you provide directly
- Name, email, phone number, and company details submitted through our contact or inquiry forms.
- Project requirements, briefs, or other content you send us during a proposal or engagement.
- Billing and tax information (GSTIN, address) for invoicing purposes if you become a client.
- Any other information you choose to share via email, WhatsApp, or calls.
Information collected automatically
- Basic device and browser data (IP address, user agent, screen resolution).
- Pages visited, time spent, and referring sources via standard web analytics.
- Cookies and similar tracking technologies (see Section 5).
3. How We Use Your Information
We use your information to:
- Respond to your inquiry, prepare project proposals, and provide quotations.
- Deliver agreed services and manage ongoing client engagements.
- Send invoices, payment receipts, and project-related communications.
- Improve our website, services, and customer experience.
- Comply with legal obligations (tax records, audits, regulatory requests).
- Send occasional updates about our work — only if you opt in.
We will never sell your personal data to third parties.
4. Data Sharing
We share information only when necessary, with:
- Service providers — cloud hosting (AWS), email (Google Workspace), payment processors, and analytics platforms — bound by their own data-protection terms.
- Legal authorities — when required by Indian law, court order, or to protect our legitimate rights.
- Successors — in the event of a merger, acquisition, or business transfer, subject to equivalent protections.
5. Cookies & Tracking
Our website uses essential cookies to function, plus optional analytics cookies (Google Analytics) to understand site usage. You can disable cookies in your browser, but some features may not work correctly without them.
6. Data Security
We follow industry-standard security practices including HTTPS encryption, access controls, regular backups, and least-privilege role-based access for our team. However, no system is 100% secure — we cannot guarantee absolute security and recommend you also take reasonable precautions when sharing sensitive information online.
7. Data Retention
We keep your data for as long as we have an active business relationship, plus a retention period required by Indian tax and accounting laws (typically 7 years for invoices). You may request deletion of personal data outside these legal obligations at any time.
8. Your Rights
Subject to applicable law, you have the right to:
- Access a copy of the personal data we hold about you.
- Correct inaccurate or outdated information.
- Delete your data (subject to legal retention requirements).
- Withdraw consent for marketing communications at any time.
- Object to specific uses of your data.
To exercise any of these rights, email us at contact@incodeinfotech.com. We respond within 30 days.
9. Children's Privacy
Our services are intended for businesses and adults. We do not knowingly collect personal information from anyone under 18. If you believe a minor has provided data to us, please contact us and we'll delete it promptly.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be reflected on this page with a new "Last updated" date. Material changes will be communicated via email or a prominent notice on the website.
11. Contact Us
For any privacy-related questions or requests:
- Email: contact@incodeinfotech.com
- Phone: +91 96073 70608
- Address: Balewadi, Pune 411045, Maharashtra, India